ENCODED follows a clear and transparent refund policy designed to keep billing simple and easy to understand. Here’s exactly how refunds work.
1. Membership Fees And One-Time Charges Are Non-Refundable
ENCODED Membership is billed every 30 days.
All membership payments and one-time charges are non-refundable once a billing cycle begins.
This means:
If you cancel mid-cycle, your access continues through the end of the period
You will not receive a partial or prorated refund for unused time
Future billing will stop once you cancel before the next renewal
This policy is fully outlined in the ENCODED Terms of Service.
2. You Can Cancel Anytime Before Your Next Billing Date
Cancellation is self-service and simple:
Log in at app.encoded.ai
Go to Membership
Select Cancel Membership
As long as you cancel before your next billing date, you will not be charged again.
3. What About Failed Payments?
Failed payments do not trigger refunds.
Instead, there is a 7-day grace period to update your payment method before access pauses.
Full details: What Happens If My Payment Fails?
4. Why This Policy Exists
ENCODED is a training system — not a course you can return after trying.
From the moment you enroll, the system activates:
Personalized onboarding
Blueprint development
Journal shipments
System setup
Frequency Tracking
Ongoing tools, training, and upgrades
Because these services are initiated immediately and customized to you, refunds are not offered.
Summary
Here’s the refund policy in one view:
Membership Fees and One-time Charges: Non-refundable once the billing cycle begins
Cancellation: Stops future charges, no prorated refunds
Grace Period for Failed Payments: 7 days
Everything is clear, transparent, and predictable — with no hidden fees or surprises.