Yes. Anchor Journal shipments follow your membership plan, so the way to change what ships is to switch plans in My account on the web. If you need a break, pausing your membership pauses your journal shipments too.
Why journals can pile up
On a monthly Core plan, one Anchor Journal ships each month. Each journal holds roughly 30 days of guided training, so the delivery schedule assumes a daily practice. If you miss days or move through the routines at a slower pace, a new journal may arrive before you have finished the current one.
How to change what ships
Shipments follow your plan, so switching plans is how you stop or restart journal deliveries:
Log in at app.encoded.ai, open My account, and choose Change membership.
Switch to the Digital plan to stop journal shipments. You keep complete access to the app, your reports, and all training routines; the only change is that no journal ships.
When you are ready for journals again, return to My account and switch back to Core.
Upgrades take effect right away, with prorated credit for the unused part of your current plan. Downgrades take effect at your next renewal, and you can cancel a scheduled downgrade before then.
Need to pause instead?
On a monthly plan you can pause your membership for 1, 2 or 3 months yourself: open My account, click Cancel membership, and choose the pause option. While paused, journal shipments stop and you aren't charged. On an annual plan, email [email protected] and we'll set it up. See How to Cancel or Adjust Your ENCODED Plan for how a pause works.
Good to know
Shipping address changes are made in My account on the web only; the iOS app shows your shipments but cannot edit the address. An order that is already being prepared may still go to the previous address.
Depending on your plan and billing, journals arrive one at a time or as the Anchor Journal Bundle, a 3-pack that ships once a quarter. See Why Am I Receiving a New Anchor Journal Every Month? for details.
A tracking email is sent to you when each shipment goes out, and you can follow every shipment, with its status and a Track link, under Shipment History on the web or Your Journal Shipments in the iOS app.
If you do not see the option you need in My account, email [email protected] with your account email and we will help you sort it out.
Bottom line: switch to Digital in My account to keep training without journal shipments, switch back to Core whenever you are ready for your next journal, and pause from My account (monthly plans) or through [email protected] (annual plans) if you need a break.