FAQs
Answers to frequently asked questions.
By Vladimir1 author27 articles
- Is There an ENCODED Mobile App?Yes, the ENCODED iOS app is live on the App Store. How to get it, what it does, and what's still web-only.
- What's Coming to ENCODEDWhat's recently shipped in ENCODED, and a look at what we're exploring next.
- Can I Use ENCODED with My Team or Organization?ENCODED for Organizations: personalized Neuroperformance Training for leadership teams, private for each individual, with custom annual pricing.
- Can I Change or Pause My Anchor Journal Shipments?How to change what ships by switching plans in My account, and how to pause your membership, which pauses journal shipments too.
- Do I Need to Be “Spiritual” to Use ENCODED?No. ENCODED is personalized training for your mind and nervous system grounded in psychology, neuroscience and human performance research. No belief system required.
- How Much Time Does ENCODED Take Each Day?
- What If I Miss a Day?Do I Need to Use ENCODED Every Day?
- How Is ENCODED Different From Journaling?
- I Already Do Journaling. Why Do I Need ENCODED?
- How Is ENCODED Different Than Mindset Coaching?
- How Is ENCODED Different Than Therapy?
- Is ENCODED Worth the Investment?
- What Results Do ENCODED Members Experience?The shifts members describe in their own words: clearer decisions, greater self-trust, capacity, presence, performance and freedom from fear.
- Can ENCODED Help with Burnout and Stress?ENCODED is not a mental health service. It trains capacities like clarity, equanimity, composure and self-trust that matter under pressure.
- Is ENCODED Scientifically or Psychologically Grounded?
- How ENCODED Protects Your DataHow your data is encrypted, protected, and controlled. What we collect, what we never do with it, and your rights over it.
- I Can't Log In or Reset My PasswordTroubleshooting steps when ENCODED says your password is incorrect, or when you don't receive the password reset email.
- Can I Correct My Shipping Address After Ordering?
- What If My Anchor Journal Arrives Damaged, Empty, or Incomplete?What to do if your Anchor Journal shipment arrives empty, damaged, missing items, or with the wrong quantity.
- Why Am I Receiving a New Anchor Journal Every Month?Explains that a monthly Anchor Journal delivery is by design on a monthly Core/Immersion plan, and how to switch to Digital or adjust the plan.
- What If My Anchor Journal Is Late or Stuck in Transit?What to do when your Anchor Journal is past the normal delivery window or appears stuck in tracking.
- How Do I Get a Copy of My Past Neuroperformance Assessment Answers?Where to find your Neuroperformance Profile in the app, and how to request a copy of the original written answers you typed during your Neuroperformance Assessment.
- How Do I Log In to ENCODED on Web and Mobile?Where to sign in to ENCODED on the web and in the ENCODED iOS app, and how to find your main training sections.
- Can I Edit or Delete a Training Day I Logged by Mistake?What you can undo yourself in the app, and how to get an entry corrected when you can't.
- Can I Change My Cycle Start Date or Timing?Why the training cycle's day counter can't be shifted manually, what to do if it doesn't match when you actually started, and how to correct a mislogged training day.
- Why Should I Upload Photos of My Entries?
- How Do I Log My Daily Training in the Mobile App?Daily training happens on paper first. You write your Morning Imprinting and Evening Programming routines by hand in your Anchor Journal, then use the mobile app to log what you…